Aroha crest

Handcrafted brass with 18K gold or silver polish. Made to last with mindful care.

• Keep away from water, sweat & perfume
  
• Last on, first off (after makeup & fragrance)
  
• Avoid chemicals & alcohol-based products
  
• Wipe gently with a soft, dry cloth
  
• Store individually in a cool, dry place
  

Each Zaie piece is handcrafted—natural variations are part of its beauty.

✨ Care well, and it will age gracefully with you.

Domestic Shipping — Within India

At Zaie, we want your jewellery to reach you as smoothly and effortlessly as possible.

Dispatch & Delivery

• Orders are usually dispatched within 24 hours of order confirmation.
• Dispatch timelines exclude public holidays.
• All orders are shipped through our trusted courier partners.

Shipping Charges

• Prepaid orders: Free shipping across India.
• Cash on Delivery (COD) orders: A shipping fee of ₹200 applies.
• COD eligibility: Available on orders above ₹750 and below ₹5,000.
• All prices displayed on our website are inclusive of GST.

A Little Note Before You Order

• Each order can be shipped to one address only. To send Zaie jewellery to multiple addresses, please place a separate order for each destination.
• Once an order has been placed, we are unable to change the shipping address. Do kindly review your delivery details before completing your purchase.

We take great care to ensure your Zaie jewels reach you safely and beautifully packaged. We hope you enjoy wearing them as much as we love creating them.

Our 7-Day Return & Exchange Policy

We take great care in selecting, checking and packing every Zaie piece before it leaves us.

Damaged or Incorrect Pieces

If your jewellery arrives damaged in transit, or you receive a piece different from the one you ordered, we will be happy to arrange an exchange for you.

Other Returns

If you'd like to return your jewellery for any other reason, please do so within 7 days of receiving your order. In such cases, we will issue store credit, valid for use on the Zaie website for 60 days from the date of issue.

How to Reach Us

Please write to us at uma@zaie.in within 7 days of receiving your order, and we'll be happy to assist you.

We want every Zaie piece you receive to feel just right. And while we may not be able to promise you'll stop at just one, we can promise we'll take great care of your jewels — from our hands to yours.

Zaie jewelry is handcrafted in small batches using brass with an 18K gold or silver polish. Orders are dispatched within 24 hours across India. With thoughtful care, your jewelry will age beautifully and retain its signature finish.